General Manager

Opportunity: General ManagerHoliday Inn Express Wall Street is hiring a General Manager to lead operations. This role manages a high-volume select-service property where success is measured by GOP margins and IHG brand compliance. You will direct daily activities and collaborate with ownership to meet financial targets. We need a leader who understands the Manhattan labor market and urban occupancy pressures. This position offers direct responsibility for an asset in a dense business corridor. Your Growth PathArea General Manager - Regional Director of Operations - Vice President of Operations Your FocusLeadership Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. Set clear expectations and provide the guidance necessary to achieve exceptional performance. Guest Experience Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. Continuously seek opportunities to enhance guest interactions and exceed expectations. Financial Performance Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. Monitor financial performance through regular analysis and implement corrective actions as needed. Operational Excellence Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. Implement best practices to uphold quality and safety standards. Employee Development Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization. Your Background and SkillsAssociate or Bachelor's Degree in Business, Hospitality or a related field. Previous hotel management experience required. HHM Benefits and PerksMedical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Quarterly Bonuses and Incentives Employee Assistance and Wellness Program Educational/Professional Development Technology Reimbursements Work Environment and ContextRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching. Occasional travel required. What We BelievePeople Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels#J-18808-Ljbffr