Incident Response & Consumer Trust Policy Lead
adobeSan Jose (CA)
Incident Response & Consumer Trust Policy Lead
Posted 12 days ago
adobeSan Jose (CA)
SENIORITY
Manager
About the role
Adobe seeks a proactive Incident Response Lead to coordinate cross-functional teams across Fraud Prevention, Product, Engineering, Customer Support, Legal, Security, and GTM. You will manage high-stakes consumer trust incidents, establish clear ownership and escalation, and drive post-incident reviews for root cause analysis and remediation.
You will translate insights into scalable policies and playbooks, balancing protection with customer experience while guiding governance and risk management
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.