Remote Member Experience Concierge

Posted 17 days ago

better life partnersEast Boston (MA)

Substance Abuse and Behavioral Disorder Counselors Outpatient Mental Health and Substance Abuse Centers

SENIORITY

Junior

Apply

About the role

A healthcare organization is seeking a dedicated Member Services Associate to provide vital care and services. The role involves connecting members to care teams, scheduling services, and supporting members through their recovery journeys. Ideal candidates will have strong customer service skills, a high school diploma, and the ability to work well in a remote environment. Join us in making a difference in the lives of individuals seeking support and recovery from addiction.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.