Compliance Officer - Onsite Doral, FL

Posted 2 days ago

novalink solutionsMiami Lakes (FL)

Compliance Officers Other General Government Support

SENIORITY

Senior

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About the role

Compliance OfficerWORK ENVIRONMENT: Professional office, business casual, cubicleCANDIDATE RESPONSIBILITIES:Contact constituents/complainants to discuss the details of the complaints that are filed. Read state statute and compare with complaints to analyze the issue. Communicating with the public, so good customer service skills are a MUST.Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason. Provide any resources or referrals, as appropriate. Send a written correspondence to the complainant once approved by the supervisor. Close the case out by adding the appropriate codes/activities/statues in Versa. Document the actions in the OnBase system.

CANDIDATE REQUIRED SKILLS: Communicate verbally and in writing appropriately

Read and interpret Florida statutes Previous experience working with the public in a professional work environment Exceptional organizational skills

Requirements:

Ability to speak and understand English Required
High school diploma Required
Excellent written and oral communication with the public Required
Ability to read and interpret Florida State Statues Required 1 Years Experience working with the public in a professional work environment Required 3 Years Experience working with the public and analyzing complaints Required 1 Years Experience using Versa Highly desired
Experience using OnBase system Highly desired
Bachelors Degree Highly desired

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