About the role
Therap Services, the national leader in online electronic health records and documentation for people with developmental disabilities is seeking individuals to fill positions for a Human Services Specialist (Remote).
Primary Responsibilities:
Train and consult with service providers, families and others regarding the use of Therap Services software. Provide support and guidance to service professionals across our customer base that utilize Therap Services software. Guide customers on utilization of the software using live customer support, webinars and workshops. Communicate customer feedback to respective teams to help design and improve system and training materials.
Qualifications:
Experience working in the human service field is required. Experience using Therap Services applications is required. Interest in developmental disabilities, teaching, public speaking and presenting. Adapts quickly to customer needs to deliver a human and consultative support experience for our customers. Strong communication and interpersonal skills. Ability to problem solve and meet challenges head on with creative solutions. Proficient in the use of Google Workspace.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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