Customer Service Pharmacy Technician
specialtyrxOrlando (FL)
About the role
Job Description:
At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture — Commitment, Accountability, Respect, and Excellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company’s mission of outstanding service
Responsibilities:
- Perform duties assigned by the Data Entry Manager
- Answer phones and respond to orders, re-orders and general customer inquiries
- Handle and resolve client complaints and inquiries in a timely manner
Triage incoming faxes by facility/department and in accordance with cutoff times.
Clarify orders as needed
Qualifications:
- Active FL Department of Health, Pharmacy Technician Licensed required
- Previous experience in pharmacyLTC pharmacy experience preferred
- Knowledge of brand name and generic medications
- Strong attention to detail and organizational skills
- Moderate to advanced computer skills required
- Great telephone etiquette a must
- Frameworks / ECM knowledge a plus
High school diploma or equivalent Shift:2:30pm-11:00pm with rotating weekends and holidays.
Onsite
Company Benefits:
We offer a competitive salary and benefit packageEEO Statement, Specialty Rx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law. EO/Minorities/Females/Disabled/Veterans
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this