Customer Service Rep/New Student Specialist

Posted 9 days ago

fred astaire dance studiosKansas City (MO)

Customer Service Representatives Dance Companies

SENIORITY

Junior

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About the role

Fred Astaire Dance Studios Fred Astaire Dance Studios is a premier name in dance instruction, and we are actively expanding our brand and footprint right here in Kansas City. We pride ourselves on creating an exciting, high-energy environment where clients can discover the joy of dance. Because we primarily work around the busy schedules of adult professionals, our studio operating hours are from 1:15 PM to 10:00 PM. We are seeking a long-term team member who is eager to thrive in this dynamic evening environment, grow with our business, and play a vital role in our studio's continued expansion. Job Summary Are you high-energy, detail-oriented, and love working directly with people? We are looking for a Customer Service Representative / New Student Specialist to be the face of our studio. This is a dynamic, active, "on-your-feet" position. You will welcome new clients, handle front-facing customer service, and work hands-on with beginners to teach them their very first set of introductory dance lessons. No prior dance instruction experience is required. We provide 100% of the comprehensive training you need to feel confident teaching basic introductory steps and managing client accounts. Key Responsibilities/FutureHands-On Client Engagement: Welcome new students to the studio, conduct tours, and introduce them to our community. Introductory Instruction: Guide new clients through their first set of foundational dance lessons using our proven studio system. Customer Support & Sales: Assist new clients in selecting the best enrollment packages to meet their goals and manage scheduling/accounts. Studio Ambassadorship: Maintain an upbeat, positive atmosphere in the studio and assist with studio events, parties, and local brand promotions. Brand Growth: Collaborate with the leadership team to help expand the Fred Astaire brand presence in the Kansas City area. Path to Advanced Teaching: Over time, transition into teaching advanced patterns, choreography, and higher-level medal standards to established students.

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