About the role
Account Manager | Woodridge, IL | $65K-$70KFull-Time | On-Site | Monday-Friday, 8-Hour Shift We're looking for an experienced Account Manager to be the go-to person for our customers, guiding them from order placement through delivery. You'll manage day-to-day relationships, coordinate orders, and partner closely with our Sales, Production, Purchasing, and Shipping teams to make sure every customer need is met accurately and on time.
What you'll do:
Serve as the primary point of contact for assigned customer accounts Process and manage orders received by email and fax Track orders from placement through delivery, proactively flagging updates and catching issues before they become problems Respond to customer questions on orders, deliveries, returns, and more Collaborate across Sales, Production, Purchasing, and Shipping/Receiving to keep customers satisfied Juggle multiple accounts and priorities without losing accuracy or attention to detail
What you bring:
5+ years of customer service or account management experienceEDI and SAP experience Manufacturing and/or logistics background Strong communication, organization, and problem-solving skillsA self-starter mindset and comfort working independently or as part of a team Proficiency in Excel, Outlook, Word, and Power Point required. High school diploma or equivalent and 2+ years of manufacturing experience preferred. If you're ready to be the steady, reliable point of contact customers can count on, we'd love to hear from you.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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