IT Support Specialist: On-Site Tech & Classroom AV

Posted today

trinet groupFremont (CA)

Computer User Support Specialists Colleges, Universities, and Professional Schools

SENIORITY

Mid

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About the role

San Francisco Bay University (SFBU) in Fremont, California, invites applications for an IT Support Specialist who will serve faculty, staff, and students with first- and second-line technical support. The role emphasizes ITSM processes, classroom AV, and CRM administration. The ideal candidate will combine strong customer service with hands-on hardware/software troubleshooting, support for Zoom Rooms, Salesforce, and ongoing AI-enabled workflows, in a dynamic campus environment.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.