Luxury Hotel Operations Director — Guest Experience Lead

Posted yesterday

walt disney companyKapolei (HI)

Lodging Managers Hotels (except Casino Hotels) and Motels

SENIORITY

Manager

Apply

About the role

The Walt Disney Company’s Aulani resort seeks a seasoned Hotel Operations Director to lead Front Office, Recreation, and IT, ensuring exceptional guest experiences and safe, efficient operations on Oahu. The role demands strategic vision, strong leadership, and a commitment to Disney’s Five Keys and local Hawaiian values. You will oversee multiple teams, manage budgets and capital priorities, mentor leaders, and partner across departments to deliver seamless service and premium experiences for

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.