Senior HVAC Technical Support Leader
lennox internationalRichardson (TX)
Senior HVAC Technical Support Leader
Posted today
lennox internationalRichardson (TX)
Heating, Air Conditioning, and Refrigeration Mechanics and InstallersPlumbing, Heating, and Air-Conditioning Contractors
SENIORITY
Senior
About the role
Lennox International in Richardson, TX, seeks a Senior Manager of Technical Support to lead a diverse team delivering timely, accurate guidance across Lennox Commercial HVAC. You will drive KPIs, coach frontline staff, and partner with Product Management, Engineering, and Sales to resolve complex issues.
As a senior leader, you will foster a customer-first culture, oversee process improvements, and use data to enhance service delivery while aligning with business priorities and company values.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.