Account Director, CRM/Email
24 seven talentBismarck (ND)
Account Director, CRM/Email
Posted 3 days ago
24 seven talentBismarck (ND)
SENIORITY
Manager
About the role
W2 contract | Remote | Approximately 225 total hours We’re seeking a freelance Account Director/Supervisor to join an agency account team supporting a high-profile, seasonal CRM program. This client-facing role is ideal for an experienced agency professional who can translate campaign strategy into clear creative direction and guide work from briefing through client presentation and final handoff. The work is approximately 90% email, with additional campaigns across landing pages, push notifications, SMS, and RCS. A dedicated project management team handles timelines and internal operations, allowing this person to focus on client relationships, creative strategy, and account leadership.
Responsibilities:
Serve as a confident, day-to-day client liaison, leading conversations about campaign strategy, scope, and creative needs.
Develop creative briefs and lead kickoffs with internal creative teams.
Guide creative development, review work against the brief, and present recommendations to clients.
Develop versioning grids and coordinate creative variations for segmented or personalized audiences.
Provide feedback on creative rounds and oversee final approved Figma handoff to the email development team.
Partner with project managers and fellow account team members to keep campaigns moving and anticipate client needs.
Qualifications:
- Agency account management experience at the Account Director or Senior Account Supervisor level; approximately 8–10+ years is a guide, with flexibility for relevant experience.
- Experience supporting CRM and email marketing campaigns; familiarity with personalized messaging and versioning is beneficial.
- Strong client-facing communication skills and the ability to independently drive conversations and provide strategic direction.
- Experience writing creative briefs and collaborating with creative teams through client presentation.
- Comfort navigating changing priorities and working collaboratively in a fast-paced environment.
- Familiarity with Figma for reviewing and commenting on work is a plus; design expertise is not required.
- Assignment Details
- Start: As soon as possible
Duration: Through December 31, with potential to extend.
Hours:
Approximately 225 total, with an anticipated 35–40 hours per week depending on the start date and holidays.
Location: Remote. Candidates should be able to work Central time hours.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.