Order Entry Specialist / Customer Service (manufacturing ind.)

Type: temp to hire on permanent after 1000 hours Pay range:$22-23/hr depending on experience level + full benefits package

Key Responsibilities: Create item numbers and production routings within the manufacturing software system. Accurately enter and process customer orders while following established work instructions and quality standards. Maintain customer order records, update purchase order logs, and distribute files to appropriate departments. Answer and direct incoming telephone calls while providing professional customer service. Process engineering and blueprint changes by updating production routings and verifying order accuracy. Complete purchase order confirmations and support internal order processing activities. Prepare and distribute monthly and quarterly reports related to tooling and production activities. Maintain accurate documentation, records, and data entry to support production scheduling and workflow efficiency. Assist office personnel with administrative, customer service, and operational support as needed. Perform additional duties and special projects to support office.

Qualifications Required: Previousoffice-based customer service, administrative, or data entry experience. Strong attention to detail and ability to work accurately with large amounts of information. Excellent organizational and time management skills. Dependable attendance and reliability. Strong verbal and written communication skills. Ability to multitask and prioritize responsibilities effectively.

Preferred: Order processing or order entry experience. Experience in a manufacturing, industrial, production, or engineering environment. Experience working with ERP or manufacturing software systems. Familiarity with purchase orders, production routings, blueprints, or engineering change processes. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.