Customer Service Advisor

Posted yesterday

valvolineTown and Country (MO)

Customer Service Representatives Automotive Oil Change and Lubrication Shops

SENIORITY

Entry

SALARY

$35,588 per year

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About the role

What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services. No matter your experience, our training program will prepare you to communicate successfully with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you become an expert on our products, services, and company knowledge.

JOB LOCATION: 16012 Manchester Rd, Ellisville, MO, 63011At VIOC, "It all starts with our people." Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with disabilities are strongly encouraged to apply. The perks and benefits we'll provide you*:* Competitive weekly pay - $18.25 per hour

Paid on-the-job training - No previous automotive experience is required
Flexible work schedule: No late evenings or holidays
Paid time off (PTO), and holiday pay
Company provided uniforms and tools
Tuition and certification assistance and access to a FREE online university
Medical and prescription drug coverage - with Health Savings Account contributions
Dental, vision, and 401(k) retirement savings plans - 100% match up to 5%
We promote from within - a commitment we are passionate about
Back-up Child and Elder Care
50% discount on Valvoline Instant Oil Change (VIOC) automotive services*Terms and conditions apply, and benefits may differ depending on location. What you'll need to succeed:* Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations
Effective interpersonal and oral communication skills
Interacting with people face-to-face
Eagerness to learn and grow
Occasionally lift up to 50 pounds
Willing to be top-side technician cross-trained
Have full mobility and can work with your hands above your head
Can stand for extended periods of time and climb stairs
Comfortable working in a non-climate-controlled environment
This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions
English fluency in reading, writing, and speaking How you'll advance in your career:

At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here (https://app.altrulabs.com/valvoline/vioc-careers) to learn more and to hear from some of our 'Vamily' members. With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone.*Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com (mailto: ECC@valvoline.com) to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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