Healthcare Call Center & Patient Communications Representative

Job TitleJob Description Required Experience, Knowledge & Skills: This role requires answering 75+ calls per day, managing after-hours calls to providers along with hospital page codes. Serves as primary point of contact of communication for Client Keck Medicine of Clients Hospital and Client academic medical centers. Provides voice, paging and emergency communication for the organization, business partners, and community. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice, and email systems.Only those lawfully authorized to work in the designated country associated with the position will be considered.Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.