Cloud Site Reliability Engineer

Location: Jersey City, NJ or Charlotte, NC

Work Arrangement: Hybrid – 3 days onsite per week

Duration: 12 months+Employment Type: W2 Contract OnlyJob Summary

Key Responsibilities: Provide engineering and production support for the Terraform application and internal cloud services. Support the operational reliability, availability, and performance of enterprise cloud platforms. Monitor service availability, latency, system health, and other reliability indicators. Troubleshoot production incidents, identify root causes, and implement solutions to improve service stability. Maintain and support Unix/Linux server environments. Develop and maintain automation and support utilities using Python, shell scripting, Java, and Ansible. Support cloud services throughout their lifecycle, from initial design and deployment through ongoing operations and maintenance. Collaborate with engineering and infrastructure teams to resolve technical issues and improve platform reliability. Use tools such as Jira and Bitbucket to manage work, track issues, and support engineering workflows. Contribute to continuous service improvement, operational consistency, and production stability.

Required Qualifications: 5+ years of experience working with Unix/Linux server platforms. Strong Python development skills; Python is a mandatory requirement. Proficiency in shell scripting, Java, and Ansible development. Hands-on experience with Unix/Linux administration and troubleshooting. Experience supporting cloud services throughout their lifecycle, including deployment, operation, monitoring, and production support. Experience with Site Reliability Engineering (SRE), DevOps engineering, or a similar engineering-focused role. Experience supporting internal cloud platforms; VMware-based environments are particularly relevant. Familiarity with Jira, Bitbucket, and related engineering tools. Strong troubleshooting, analytical, and problem-solving skills. Ability to work collaboratively with engineering teams in an enterprise environment.

Preferred Qualifications: Experience with VMware-based private or internal cloud platforms. Experience with Terraform, particularly supporting the application and its operational environment rather than primarily writing Terraform infrastructure code. Familiarity with Jenkins or XLR.Experience with public cloud platforms is beneficial, although the primary environment is an internal, VMware-based cloud. Previous experience supporting enterprise-scale applications and production services.