Remote Customer Service Rep — First-Contact Support

Posted yesterday

independence blue crossNew York (NY)

Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

About the role

Independence Blue Cross is hiring a fully remote Customer Service Representative to handle information requests, calls, and inquiries. You will work across claims and member service systems, performing research, forms, and follow-up to resolve inquiries on first contact. The role requires strong soft skills for probing questions, deescalation, and commitment to quality. Training includes onsite days at our Philadelphia facility, with remote work supported in the Tri-State Area. #J-18808-Ljbffr

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