Remote SaaS Clinical Operations Specialist & Onboarding Lead

Posted 6 days ago

healthieNew York (NY)

Health Informatics Specialists All Other Miscellaneous Ambulatory Health Care Services

SENIORITY

Senior

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About the role

Healthie, a US-based AI-native EHR platform, seeks a customer-focused specialist to deliver best-in-class support for our clinical solutions. You will act as a versatile resource, handling customer questions, troubleshooting, and documentation, and will lead calls with customers and vendors. You will manage implementation and onboarding for E-Rx, E-labs, and ClaimMD. The ideal candidate has 5–8 years of SaaS implementation and customer support experience, strong technical skills, and excellent

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