Senior Manager, Process Excellence & Transformation

Posted yesterday

zebraChicago (IL)

Management Analysts Administrative Management and General Management Consulting Services

SENIORITY

Lead

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About the role

Zebra is seeking a Business Process Improvement Senior Manager to lead the Global Customer Success & Services (CS&S) processes. You will design end-to-end workflows, standardize practices, and drive cross-functional improvements aligned with strategic goals. You will manage a team of process professionals, partner with stakeholders, and report results to senior leadership. The role emphasizes Lean Six Sigma, data analysis, and process governance in a high‑growth environment.

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