Remote Claims Phone Support Specialist

Posted yesterday

crum forsterGlastonbury (CT)

Insurance Claims and Policy Processing Clerks All Other Insurance Related Activities

SENIORITY

Junior

SALARY

$20.00-$22.00

Apply

About the role

Travel Insured International, a Crum & Forster company, is hiring for a Claims Phone Support role. This entry to mid-level position provides growth in claim handling, reporting to a Team Leader. Responsibilities include first notice of loss intake, providing status, and guiding customers. Starting hourly pay is $20.00-$22.00, based on experience. You will handle daily phone coverage for the Claims 800 number, assist customers in submitting complete claims, and document inquiries in TII systems.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.