Overview:
In this role you drive revenue for Encore by proactively selling venue-based event experiences and guiding clients through tailored solutions. You’ll build and maintain strong hotel partnerships, coordinate with internal teams, and manage proposals and site activities to ensure compelling events. You’ll work cross-functionally to optimize profitability and enhance the customer journey. This is a growth-focused position for a sales professional who thrives in a hotel/conference setting and values world-class service.
Responsibilities:
Drive revenue through proactive, consultative sales and adherence to Encore’s process Prepare and present quotes and proposals from multiple sources, including online and venue systems Collaborate with vendors and internal teams to capture and service events Attend site visits and planning meetings to support customer experiences Incorporate event cost structures into solution designs within profitability guidelines Cultivate and maintain relationships with customers and venue personnel Research customer history to tailor personalized experiences Maintain up-to-date customer information in the CRM Leverage Encore network to secure additional opportunities with existing customers Maintain a healthy pipeline and ensure CRM accuracy Support sales forecasting and adopt SOPs and new initiatives Stay informed on new products/services and emerging technology related to meetings and events
Key requirements:
BS/BA or 1+ years of Encore or equivalent experience 1 year technology sales or hospitality experience preferred Prior sales experience in audiovisual is a plus Knowledge of hospitality industry and sales processes preferred Technical aptitude and computer proficiency required Strong written and verbal communication skills customer-focused service orientation relationship-building clear communication CRM proficiency technical aptitude with computers familiarity with audiovisual technology
