Health Plan Member Support Specialist
selectmindsFlint (MI)
About the role
McLaren Health Plan (MHP) is a managed care organization serving Michigan residents with multiple product lines, including Medicaid and Medicare plans. The Customer Service Representative will handle daily member calls, educate members, address questions, and connect to the Medical Management Department for service authorization. Preferred candidates will have experience in health care offices or high-volume call centers and knowledge of HMO, PPO, TPA and managed care functions; high school
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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