Customer Service Representative
Posted yesterday
cfsRichfield (OH)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers
SENIORITY
Junior
About the role
Job DescriptionCustomer Service RepresentativeOverview- The Customer Service Representative provides fast, friendly support to customers through phone, email, and chat. This role resolves inquiries, processes requests, and ensures positive, efficient customer experience.Salary- 41,000-45,000Why This Opportunity Stands Out for Customer Service RepresentativeSupportive team environment with room to growDirect impact on customer satisfaction and brand reputationClear processes, helpful tools, and ongoing trainingA role where strong communication and empathy truly shineKey Responsibilities for Customer Service RepresentativeRespond to customer questions with clarity and professionalismTroubleshoot issues and provide effective solutionsProcess orders, returns, and account updatesDocument interactions in the CRM systemEscalate complex issues when neededContribute to service quality and response-time goalsQualifications for Customer Service RepresentativeHigh school diploma or equivalent1–3 years of customer service experience preferredStrong communication and problem‑solving skillsComfortable using CRM tools and basic computer applicationsAbility to stay calm, organized, and customer‑focused#INSEP2026
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Your notice period
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