IT Operations Manager
illinois tool worksGlenview (IL)
IT Operations Manager
Posted today
illinois tool worksGlenview (IL)
SENIORITY
Manager
About the role
Overview:
In this role you lead regional IT operations for ITW’s North American manufacturing footprint, aligning infrastructure and security with enterprise strategy. You partner with business leaders to enable processes and ERP/financial data initiatives while ensuring system reliability across multiple plants. You will manage IAM, cybersecurity, and vendor relationships to support growth and transformation. This is a chance to shape regional IT delivery and drive manufacturing innovation in a globally-recognized company. Compensation / Benefits bonus paid vacation sick leave holiday leave parential leave comprehensive benefits
Responsibilities:
Develop and implement a cohesive regional IT infrastructure strategy aligned with global objectives Standardize architecture across divisions and integrate systems with minimal plant disruption Oversee regional IT infrastructure, networks, data centers, cloud solutions, and lifecycle management Lead IAM practices, SSO, MFA, RBAC, and audits to ensure secure access Collaborate with plant leadership and stakeholders to translate operations requirements into IT solutions Ensure IT systems comply with ITW security policies and drive cybersecurity best practices Lead and mentor teams, manage external vendors, SLAs, and budgets Establish KPIs and reporting to senior leadership; monitor and improve system performance Drive innovation, pilot projects, and monitoring to reduce costs and enable production technologies Oversee ERP-related initiatives and data management in support of future business systems
Key requirements:
Bachelor’s degree in information systems, computer science or related field 10+ years of IT experience in multi-site infrastructures 3 years in a managerial role with direct reports 2 years of direct vendor management experience Experience supporting ERP systems Data-driven decision making and strategic planning abilities Strong communication and stakeholder management skills Ability to multitask under pressure and meet deadlines Budget management and cost control experience Domestic travel up to 10% strong communication stakeholder management leadership and people development Network architecture Data center management Identity management
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