Support Specialist
cofertilityNew York (NY)
About the role
Cofertility is hiring a Member Outreach Specialist to guide egg donors through the donation and egg-freezing journeys. This remote, member-facing role combines education, support, and service across multiple channels, including phone and email, with video calls for informed consent. You will engage empathetically with members and document interactions in our systems. You should have 2-3 years in a client-facing role, strong communication, and the ability to work independently in a fast-moving
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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