Business System Specialist
Business System Specialist
Posted 6 days ago
SENIORITY
Lead
About the role
- Develop, document, and maintain the VAI Business System, NetSuite ERP/MRP, including standards, tools, playbooks, and training materials.
- Translate company strategy and financial goals into plant-level objectives, KPIs, and daily management routines.
- Establish tiered accountability processes, such as daily huddles, performance boards, and weekly and monthly operational reviews.
- Partner with plant leadership to embed the system into daily operations so it becomes how work gets done, not an add-on. Continuous Improvement and Waste Elimination
- Identify and eliminate the eight wastes using lean tools such as value stream mapping, 5S, standard work, SMED, Kanban, and visual management.
- Plan and facilitate kaizen events, rapid improvement workshops, and root cause problem-solving (A3, 5 Why, Fishbone, PDCA/DMAIC).
- Lead and support cross-functional improvement projects in production, maintenance, quality, supply chain, and engineering.
- Improve throughput, changeover performance, first-pass yield, OEE, and on-time delivery. Financial Linkage and Performance Measurement
- Work directly with the CFO and finance team to quantify and validate the financial impact of improvement projects (cost avoidance, hard savings, working capital, labor and material efficiency).
- Build and maintain a project pipeline, with clear baselines and verified results.
- Develop dashboards and reports that give leadership a clear, accurate view of plant performance and improvement progress. Coaching, Training, and Culture
- Train and coach operators, supervisors, and managers in lean principles and VAI methods.
- Build employee engagement through suggestion programs, recognition, and visible results.
- Serve as a change agent, building trust with the workforce and encouraging a culture of ownership and respect for people. Safety, Quality, and Compliance
- Integrate safety and quality into every improvement effort, and support OSHA-aligned practices.
- Support quality management system activities, audits, and corrective and preventive actions as needed.
- Follow all plant safety rules and wear required PPE when working in production areas.
- Bachelor's degree in Industrial Engineering, Industrial Manufacturing, Operations Management, Business, Engineering, or a related field, or equivalent practical experience.
- 5+ years of experience in a manufacturing environment with direct responsibility for continuous improvement, lean, or operational excellence.
- Demonstrated success leading kaizen events and delivering measurable, sustained improvements.
- Working knowledge of lean and Six Sigma tools and methods.
- Strong analytical skills, with proficiency in Excel and NetSuite and comfort building or interpreting dashboards and financial impact analysis.
- Excellent communication and facilitation skills, with the ability to influence at all levels from the shop floor to the executive team.
- Ability to work on the plant floor, including standing and walking for extended periods and working in a manufacturing environment.
- Ability to work on-site in El Mirage, AZ per the hybrid schedule, and to work additional hours when business needs require. Preferred
- Lean Six Sigma Green Belt or Black Belt certification.
- Experience building or deploying a company-specific business system (for example, a Danaher, Toyota, or similar operating system).
- Familiarity with ERP and MES systems and manufacturing data analysis (Netsuite, Power BI, Tableau, SQL, or similar).
- Understanding of cost accounting concepts, standard costing, and manufacturing variances.
- Experience in a highly diverse hourly workforce environment, and bilingual (English/Spanish) skills.
- APICS/CPIM, PMP, or similar credentials.
- Systems thinking and ability to connect operational actions to financial outcomes
- Hands-on problem solving and a bias for action
- Data-driven decision making
- Influence without authority
- Coaching and teaching ability
- Resilience, persistence, and follow-through on sustaining change Working Conditions and Schedule
- Hybrid arrangement: Typically 3 to 4 days on-site at the El Mirage plant and the remainder remote. On-site days may flex based on production needs, events, and audits.
- Work environment: Manufacturing plant with exposure to noise, heat, moving equipment, and varying conditions. PPE required in the Plant (e.g., safety glasses or goggles, steel toed shoes or composite shotes, gloves, etc.)
- Physical requirements: Ability to stand, walk, bend, and lift up to 25-50 lbs occasionally, with or without reasonable accommodation. Success Measures (First 12 Months)
- Documented VAI Business System framework adopted across the plant
- Daily management and tiered review routines running consistently
- Active improvement project pipeline with finance-validated savings
- Measurable gains in agreed KPIs, such as safety, quality, delivery, and cost
- Increased employee participation in improvement activity Company Description Manufacturing company creating cooling units for data centers throughout the states and internationally.
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