Caregiver Service Specialist
$19-$21/hr
Apply (opens in a new tab)Caregiver Service Specialist
Posted 23 days ago
SENIORITY
Junior
SALARY
$19-$21/hr
About the role
- Comprehensive medical, dental, and vision coverage 401(k) retirement plan
- Paid time off and holidays
- Employee assistance programs and wellness initiatives
- Flexible options to support a balanced life
- We offer pay starting at $19-$21/hr; based on experience
- Caregiver roster management – maintain preferences and desired hours and ensures information is accurate and up to date in all systems
- Monitors the performance of assigned caregivers who provide and support patients with personal care to ensure quality service.
- Ensures ongoing Caregiver compliance according to state requirements that may include in-service trainings, additional background checks, etc.
- Proactively reaches out to new caregivers to welcome and support them.
- Communicates with caregivers through regular touchpoints and provides recognition and engagement opportunities.
- Reviews caregiver satisfaction surveys and takes actions where needed.
- Appropriately handles caregiver questions and issues
- Performs other related duties as assigned.
- This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.
- At least 18 years of age.
- High school graduate or GED required.
- One (1) to two (2) years of customer service or related experience.
- Other Requirements pursuant to state or local rules as applicable.
- Management Authority:
- Trains other associates
- Directs work of other associates
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
