Senior Platform Engineer - Voice & Outbound Dialer
infovisionBaltimore (MD)
Senior Platform Engineer - Voice & Outbound Dialer
Posted yesterday
infovisionBaltimore (MD)
SENIORITY
Manager
About the role
Info Vision Inc. is seeking an experienced NICE Smart Reach / Live Vox Platform Engineer to join the Contact Center and Telephony team in a hybrid environment. The role requires deep hands-on expertise with Smart Reach and enterprise outbound campaigns, including configuration, launch, and troubleshooting in production. The engineer will translate operational requirements into platform changes, support the extension or conversion to FTE, and ensure compliant dialing operations while minimizing
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