Remote Customer Service Representative
vortexworksJacksonville (FL)
Remote Customer Service Representative
Posted 2 days ago
vortexworksJacksonville (FL)
SENIORITY
Junior
About the role
About Vortex Works Vortex Works provides customer-experience and support solutions for nationally recognized brands across multiple industries. We connect motivated professionals with flexible, remote opportunities where performance, professionalism, and communication truly matter.
What You’ll Do:
Handle customer-service or sales calls (inbound and outbound).Follow detailed scripts and procedures. Resolve customer issues using empathy, accuracy, and strong communication. Meet performance goals for quality, response time, and satisfaction.
What You’ll Need:
Clear English communication (bilingual preferred, additional pay)2-monitor setup, minimum 1080p resolution each Hard-wired Ethernet connection Windows 11 or higher, 8GB+ RAM, and a USB headset with noise cancellation Quiet, distraction-free workspace Strong work ethic and ability to complete training modules independently Preferred Background 2+ years of customer-service, call-center, or sales experience Previous remote or performance-based work experience Tech-savvy, reliable, and eager to learn Please note this is a 1099 contractor position.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this