ServiceNow FSM Technical Consultant
yochanaBothell (WA)
ServiceNow FSM Technical Consultant
Posted 2 days ago
yochanaBothell (WA)
SENIORITY
Senior
About the role
ServiceNow FSM Solutions Developer Design, develop, and implement ServiceNow FSM solutions and custom applications. Configure and customize FSM components such as Work order management, Dispatcher workspace, Dynamic Scheduling, Planned Maintenance, Inventory management, Field agent mobile app, skills, and parts management. Develop integrations with third-party systems (ERP, GIS, GPS, etc.) using REST, SOAP, and MID Server. Automate workflows using Flow Designer and/or Business Rules, Script Includes, Client Scripts, etc. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Maintain and enhance existing FSM configurations and functionalities. Troubleshoot and resolve technical issues and provide ongoing support. Ensure compliance with ServiceNow best practices and platform governance. Strong understanding of Field Operations, Dispatching, and Field Technician workflows. Experience with ServiceNow Agent Mobile App for FSM.Familiarity with ServiceNow integration tools and techniques. Understanding of FSM industry use cases (e.g., utilities, telecom, healthcare).Excellent communication and documentation skills.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.