Experienced Dispatcher
negoshians towingWest Newton (MA)
About the role
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Here at Negoshian's Towing & Service we are looking for Experienced Dispatchers for 1st, 2nd, & 3rd shifts. We are looking for someone who has knowledge & experience with heavy equipment, trucks, trailers, & vehicles. We work with Towbooks so knowledge of that software is a huge plus! Competitive pay based on experience.
Shifts: 1st shift : 7a-3p 2nd shift: 3p-11p 3rd shift: 11p-7aAll shifts can be Flexible
Responsibilities:
- Handles all calls for towing and hauling services for vehicles, equipment and other items in a professional and timely manner. Calls include, accidents, moving various equipment, flat tires, trespass tows, etc.
- Dispatch drivers to their destinations efficiently
- Prioritize calls dispatched to the drivers
- Knowledge of function and capacity of all equipment dispatched
- Ability to adapt to change, work under stressful conditions, and a fast paced environment
- Provide appropriate estimated and time of arrivals
- Maintain effective working relationships with co-workers and the general public
- Answering multiple phones lines
- Ability to defuse a stressful situation
Qualifications:
- Proven experience in towing dispatching
- Excellent customer service skills
- Strongly skilled in organization and attention to detail
- Strong multi-tasking ability
- Excellent attention to detail
- Excellent communication skills
- Basic computer skills
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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