LTL Operations Support

Job TitleRequirements:2+ years of experience with LTL operationsStrong knowledge of LTL shipping processes, carrier networks, rates, and freight classificationExperience with using transportation management systems and carrier portalsExcellent communication, relationship-building, and follow-up skillsStrong attention to detail with the ability to manage multiple shipments and prioritiesAbility to identify service issues and provide timely, effective solutionsResponsibilities: Support daily LTL operations, including quoting, booking, scheduling, tracking, and coordinating shipmentsCommunicate with carriers and customers to provide shipment updates and resolve service issuesAssist internal brokers and operations teams with LTL pricing, carrier selection, and customized freight solutionsMonitor shipments from pickup through delivery to ensure service expectations are metReview shipment details, freight classifications, dimensions, and documentation for accuracyHelp manage LTL billing and work with accounting to resolve disputes, discrepancies, and accessorial chargesMaintain accurate shipment records and updates within the transportation management systemBuild and maintain strong relationships with LTL carriers, customers, and internal team membersOur Benefits: Base salary plus uncapped incentive opportunitiesWork-life balance: 10 Paid Time Off days your first year and 17 Paid Time Off days your second yearPaid holidaysHealth, dental, vision, disability, life insurance, and many more great benefits 401(k) with company matchRelaxed attireFun offices with an energetic culture, contests, games, and free coffeeCutting-edge tools and resources