Desktop Support Engineer/Lead
galactic mindsScottsdale (AZ)
About the role
Job Role: Desktop Support Engineer/Lead
Location: Scottsdale, Arizona (Onsite)
Duration: Long term
Note:
If you are selected after the first round of interviews, would you be willing to attend the final interview face-to-face (F2F).
Skills:
On call support, Windows 10/11, Microsoft Office 365, Service Now, Active Directory, Jira
Required Skills:
Strong knowledge of Windows 10/11 and Microsoft Office 365.Hands-on experience with Service Now (mandatory).Resolve hardware, software, network, and application issues. Manage and track incidents and service requests using Service Now. Perform user account management, password resets, and basic Active Directory administration. Install and support Microsoft Office 365 and other business applications. Excellent troubleshooting and communication skills. Experience with Jira is plus.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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