Senior Analyst, Legal Operations - Litigation Support

Provide administrative support to the AVP, Legal Operations and the Litigation team Support supplier risk management throughout the supplier lifecycle, including onboarding, monitoring, and offboarding Partner with Sourcing, Purchasing, Supplier Risk Management Teams, subject matter experts, and Legal supplier owners Maintain documentation required by the Supplier Risk Management program Manage day-to-day purchasing and invoice inquiries on behalf of suppliers Support case handling for lawsuits, regulatory inquiries, arbitration matters, threatened litigation, escalated customer complaints, and complex subpoenas Manage multiple cases and projects simultaneously under demanding deadlines with minimal supervision Assist with litigation case intake and assignment Generate weekly, monthly, quarterly, and year-end litigation and settlement reports, including 1099 tax reporting Coordinate with outside counsel and internal finance teams on settlement payments, arbitration fees, settlement contributions, account adjustments, and accruals Review, reconcile, and resolve law firm invoice billing issues Administer the Litigation Database system and maintain litigation records Generate Legal Hold notices and weekly Legal Hold reports for Information Technology teams Assist with document production requests Assist with in-person service of process across Synchrony hubs Perform other duties and special projects as assigned Requirements Ability to attend the Supplier Manager course and become Supplier Manager certified Excel experience for at least 3 years Working knowledge of Word and PowerPoint Ability to learn new applications, including T360 and Exterro, with training to serve as application administrator Experience with OneFD Experience with or ability to learn ACM, I2R, Debt Manager (DM 10), and Content Navigator Production (statements and letters) Experience with or ability to learn Coupa and SAS Viya Willingness to work US time zones, 8 am–5 pm Monday–Friday, with a flexible schedule including overtime Strong knowledge of Synchrony’s overall business operations Familiarity with litigation documentation Strong teamwork and interpersonal skills Professional etiquette, positive attitude, and good attendance Excellent oral and written communication abilities Integrity, confidentiality, and high ethical standards Time management and prioritization skills Demonstrated ability to creatively solve problems Experience in a legal environment or familiarity with litigation Must be 18 years or older Must have a high school diploma or equivalent Must be willing to take a drug test, submit to a background investigation, and submit fingerprints Must satisfy the requirements of Section 19 of the Federal Deposit Insurance Act Legal authorization to work in the U.S. is required Employment visa sponsorship is not available for this job opening Core Competencies Demonstrates strong administrative support capabilities in legal operations, including supplier risk management, litigation case handling, and documentation maintenance. Proficient in Excel and familiar with various legal and purchasing applications to effectively manage multiple projects and deadlines. Highest-signal resume keywords Supplier Risk Management Litigation Case Handling Excel Proficiency Legal Documentation Familiarity Interpersonal Skills ATS Optimization Keywords Hard Skills Supplier Risk Management Litigation Case Handling Excel Proficiency Legal Documentation Familiarity Invoice Reconciliation Document Production Legal Hold Management Purchasing Management Settlement Reporting Application Administration Soft Skills Teamwork Communication Skills Time Management Problem Solving Professional Etiquette Certifications & Qualifications Supplier Manager Certification Industry Keywords Legal Operations Supplier Lifecycle Litigation Regulatory Inquiries Ethical Standards Confidentiality Federal Deposit Insurance Act Compliance Tools & Technologies T360 Exterro OneFD ACM I2R Debt Manager Content Navigator Production Coupa SAS Viya Litigation Database #J-18808-Ljbffr