Senior Engineer - Desk Side Services

Posted yesterday

virtual vocationsDenver (CO)

Network and Computer Systems AdministratorsComputer Systems Design Services

SENIORITY

Senior

About the role

Providing technical support for IT operations in manufacturing and lift environments, the full-time Senior Engineer - Desk Side Services will focus on desktop imaging using SCCM and Intune, manage ServiceNow ticketing, and support network and server infrastructure. Key Responsibilities Utilize SCCM and Intune for desktop imaging, deployment, and management while ensuring compliance with company standards Provide deskside and remote support for hardware, software, and connectivity issues, managing ServiceNow tickets within SLA timelines Assist in managing LAN and server infrastructure, troubleshooting outages, and collaborating on cybersecurity measures Required Qualifications Proficiency in SCCM and Intune for desktop imaging and deployment Experience with ServiceNow for ticketing and ITSM processes 3+ years in a similar role, preferably in manufacturing or industrial settings Familiarity with IT systems in manufacturing environments Certifications such as CompTIA A+, Microsoft Modern Desktop Administrator, or ITIL are a plus

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.