Executive, US Card Collections Operations
laddersJohnson City (TN)
About the role
Ladders seeks a Head of US Consumer Cards Collections Operations to lead North American collections strategy and day-to-day execution for the credit card portfolio. Based in Johnson City, TN, you will partner with risk, delivery, and senior stakeholders to align on controls, performance, and customer experience.
This senior role requires 15+ years in operational leadership and 10+ years managing large, regional teams, with a proven record in financial services transformations and automation.
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