Customer Service
peoplelink staffing solutionsFort Wayne (IN)
$17.00 per hour
ApplyCustomer Service
Posted today
peoplelink staffing solutionsFort Wayne (IN)
SENIORITY
Junior
SALARY
$17.00 per hour
About the role
Customer Service Representative Peoplelink Staffing is proud to partner with a leading provider of high-quality printed business forms and document solutions to hire a skilled Customer Service Representative. This is a great opportunity to join a stable, customer focused office environment with full-time weekday hours.
Schedule: Mon-Thurs 8:00 AM-5:00 PM (1 hour lunch)
Friday 8:00 AM-4:00 PM
Pay: $17.00/hr.
Position Type: Full time
Position Overview:
The Customer Service Representative plays a key role in supporting both internal and external customers. This position handles incoming calls, prepares customer quotes, expedites orders, resolves product or quality concerns, and provides exceptional service. Strong communication skills and solid computer proficiency are essential.
Primary Responsibilities:
- Communicate professionally and courteously with customers, associates, and vendors via phone, email, fax, and in person
- Manage multiple tasks including quotes, customer requests, order updates, and internal support needs
- Accurately estimate pricing and prepare customer quotes
- Deliver "Legendary Customer Service" and actively support account growth
- Troubleshoot and resolve product quality issues, including credits or refunds when appropriate
- Work overtime when needed to support business demands
- Secondary Responsibilities
- Order entry
- Filing and document organization
- Reception coverage
- Order support tasks
- Required Skills & Qualifications
- Basic math and measurement skills
- Proficiency with computers, Microsoft Word, and Microsoft ExcelStrong attention to detail and accuracy
- Ability to multitask in a fast-paced environment
- Strong written and verbal communication
- Must be a people person
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
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A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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