Data Entry Clerk (Level III)

Data Entry Clerk (Level III)Our client, a Banking company, is looking for a Data Entry Clerk (Level III) for their Chicago, IL location.Responsibilities:Responsible for handling more complex files and effectively preventing client escalations.Key responsibilities include assisting with client escalations and related issues, performing various production and support functions, and accurately entering data and assembling documents.Job expectations include monitoring and reviewing documentation against requirements, leveraging reporting to perform job functions, and performing work across multiple workstreams and systems.Addresses issues in production proactively and handles complex client escalationsPrioritizes and organizes work to increase effectiveness, efficiency, and productivityMonitors and reviews documentation requirementsResolves peer or customer escalations and inquiriesExecutes on policies and procedures in connection with firm policies and guidelines regarding document managementData Entry experience - full keyboard and 10-key numeric keypadAbility to accurately key information adhering to SLA deadlinesProactively communicate and escalate issues (i.e. computer system problems, inaccurate information, out of balance transactions, etc.)Requirements:Must have previous DE exp. to be considered for this role.Familiar with lockbox products, especially healthcareFamiliar with medical terminology.Why Should You Apply?Health BenefitsReferral ProgramExcellent growth and advancement opportunities