BDC Service Agent — Fast-Paced Auto Care & Customer Impact

Posted yesterday

asburyIndianapolis (IN)

Customer Service Representatives New Car Dealers

SENIORITY

Junior

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About the role

Asbury is seeking a BDC Service Agent to manage high-volume calls and emails, identify customer needs, and schedule service appointments in coordination with service advisors. You will greet customers, document interactions, and follow dealership processes to ensure a positive car-service experience. Ideal candidates will have strong communication, typing speed, and CRM usage, with a team-focused attitude and the ability to multitask in a fast-paced environment.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.