Showroom Manager, Flagship

General Manager This leadership role will own all aspects of the flagship showroom's financial performance; with the expectation to exceed revenue goals for sales and profitability. The General Manager must strategically and tactically build and execute a business plan to meet and achieve showrooms goals through strong team leadership and effective partnership. The GM will lead, develop and coach the sales team to drive for results while ensuring operational process are efficient and streamlined and work closely with local Business Development Leader to build strong client relationships within the design community using an innovative approach that incorporates virtual tools and services as well as in person sales calls. As the leader of this flagship showroom, the GM is expected to expand the flagship presence through hosting internal and external meetings such as leadership, company, vendor, and client meetings. The right candidate will be proactive and organized in their leadership; high-energy, versatile, and a strong communicator with the ability to strategically set the direction for the showroom within the new normal of industry.

Attend and host industry events; lunch and learns, continuing ed courses, sales events, etc. Partner with Client Support team and leadership to resolve client escalations Account/Client Management: Strategically manage showroom accounts assigned to Sales Consultants. Use/review CRM and other reporting metrics to ensure appropriate outreach Responsible for execution of account strategies including individual account plans and balancing account lists for the team that results in meeting marketing/business goals for the showroom Effectively and confidently pitch the Waterworks' line of products both in person and virtually using technology, along with BD Leader and Sales Consultants Using innovative ideas and leveraging virtual and other tools; develop and maintain relationships within the architect and design community as well as enhance relationships with current top clients to increase sales Actively set expectations and support the sales team in identifying and securing new clients within the geography of the showroom Guide, develop, and measure individual associate's accounts and sales activity using regular one on one meetings to ensure marketing activities match account potential

Waterworks is committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. Waterworks may require physical requirements within its Showroom locations as follows: Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques. Ability to maneuver effectively around showroom floor, stock room and office. Position could entail periods of standing, twisting, stooping, kneeling, squatting, bending and climbing. Licensed to drive preferred. Ability to travel locally or out of state. Waterworks may require physical requirements within its Distribution Centers as follows: While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. The employee is occasionally required to sit, stoop, kneel, pull/push, climb and balance, and to be elevated up to 20 feet in the air on harnessed equipment. The employee must frequently lift and/or move up to 60 pounds, and occasionally lift and/or move up to 110 pounds with assistance from one other Associate and use of proper technique. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.