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Work From Home - CSR

Posted 2 days ago

spade recruitingOverland Park (KS)

SENIORITY

Junior

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About the role

Benefits: Representative As a Benefits Representative, you will help working families better understand their coverage options and make informed decisions. This is a service-focused position built around communication and relationship-building.
Your responsibilities will include:
  • Confirming and managing appointments with members who have requested benefit information
  • Hosting virtual consultations via phone or Zoom to review available options
  • Assessing client needs and recommending appropriate coverage solutions
  • Maintaining ongoing communication and follow-up support
  • Completing a structured training program designed for long-term success
  • Setting and achieving performance goals with a clear path toward leadership opportunities
This role centers on education and guidance not aggressive sales. Your focus is to inform, answer questions, and help clients feel confident in their decisions.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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