Senior Member Services Specialist (Hybrid)

Posted 2 days ago

american chemical societyColumbus (OH)

Customer Service Representatives Civic and Social Organizations

SENIORITY

Junior

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About the role

American Chemical Society in Columbus, OH is seeking a Senior Customer Service Representative to join the Member Services team. The role supports an expanding, global client base from a hybrid office, with a standard 8‑hour shift schedule and occasional overtime. You will troubleshoot, respond to inquiries, and coordinate with other ACS divisions to ensure timely resolution and high-quality service. Associates degree preferred; 3 years in a multi‑modal contact center is expected.

Before you apply

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A number in mind

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Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.