Document Processing Associate
virtual vocationsNew York (NY)
About the role
Supporting the advancement of the medical education unit, the full-time remote Document Processing Associate will evaluate and process application documentation for accuracy, manage data entry and customer service tasks, and contribute to training and quality assurance efforts.
Key responsibilities:
Perform in-depth evaluations of applicant information and ensure compliance with established procedures
Collaborate with team leads to design and enhance training materials and conduct quality audits of application processing
Maintain expert knowledge of AMCAS and Fee Assistance policies while participating in relevant projects and meetingsRequired qualificationsHigh School Diploma; Associate's Degree or equivalent professional experience preferred
1-2 years of related work experience in a high-volume, detail-oriented processing environment
Experience with customer service platforms and data management systems is preferred
Familiarity with Fee Assistance Program policies and procedures is strongly preferred
Demonstrated ability to manage multiple priorities while maintaining accuracy and meeting deadlines
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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