Manager of Platform Adoption
virtual vocationsNew York (NY)
About the role
Leading the implementation of the contracting onboarding model, the full-time remote Manager of Platform Adoption will ensure business units effectively adopt the Contracting Platform through operational readiness, training, and continuous improvement efforts.
Key Responsibilities:
Establish and manage a standardized onboarding program for business units migrating to the Contracting Platform
Lead readiness assessments, data validation, and coordination of training for business-unit users and internal support teams
Promote consistent use of the platform and gather user feedback to drive improvements in the onboarding experienceRequired QualificationsBachelor's degree in Business Administration, Operations, or a related field preferred; equivalent work experience may be considered
5-7 years of relevant experience in business operations, customer success, or platform implementation
2-3 years of experience leading projects or teams in a cross-functional environment
Experience in insurance, healthcare, or contracting operations is strongly preferred
Strong project-management skills, with the ability to manage priorities, dependencies, and risks
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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