Strategic Client Success Manager
emedMiami Springs (FL)
About the role
eMed is seeking a Client Success Manager to manage a portfolio of B2B clients in a high-touch, concierge-like role. You will ensure client satisfaction, retention, and growth by implementing programs, tracking performance, and delivering measurable outcomes that demonstrate eMed's value as a strategic partner. You will own onboarding, implementation, performance monitoring, and renewal support while coordinating with Clinical, Operations, Marketing and Product teams.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this