Global VP of Service & Customer Experience

Posted yesterday

richmond group usaSpringfield (IL)

General and Operations Managers Commercial and Service Industry Machinery Manufacturing

SENIORITY

Manager

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About the role

A leading global industrial manufacturer is seeking a Global Vice President of Service to shape their service organization during a period of hyper-growth. This critical role involves building service teams, driving customer experience, and implementing global strategies. Ideal candidates will have a strong background in service operations and team leadership, with the ability to influence at all organizational levels. This full-time position offers a significant opportunity for those looking to impact a dynamic service function.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.