Director of Rooms & Luxury Guest Experience

Posted yesterday

starwood hotels resorts worldwideBrooklyn (NY)

SENIORITY

Manager

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About the role

Starwood Hotels & Resorts Worldwide, Inc. in the United States (Kentucky region) seeks a Director of Rooms to lead the Rooms Division, including Front Office, Housekeeping, Guest Services, Reservations, and related guest-facing departments. You will drive a luxury guest experience from arrival to departure while overseeing budgeting, forecasting, and revenue optimization. This role requires building high-performing teams aligned with Starwood's vision and brand standards, embedding service

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