Veterinary ER Customer Experience Specialist
veterinaryemergencygroupstParamus (NJ)
Veterinary ER Customer Experience Specialist
Posted 8 days ago
veterinaryemergencygroupstParamus (NJ)
SENIORITY
Mid
About the role
The Veterinary Emergency Group is seeking a Customer Experience Coordinator to shape the customer's journey through service, focus, and participation. You will be outgoing and personable, treating every interaction with professionalism and a YES attitude toward pets and their families.
In this role, you will grow within our ER-driven culture, manage calls, emails, and payments, and support nurses and doctors to deliver seamless care.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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