Executive AVP, CCaaS & AI Transformation

Posted yesterday

deloitte franceBurlington (IA)

Executive Secretaries and Executive Administrative Assistants Other Management Consulting Services

SENIORITY

Manager

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About the role

Deloitte in the United States seeks an Associate Vice President to grow and deliver our Contact Center and Customer Service transformation practice. You will serve as a trusted advisor, lead complex engagements, and align business and technology teams to create measurable client value. The role requires deep CCaaS/AI experience, program leadership with NICE CXone/Amazon Connect, and the ability to travel up to 50%.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.