Administrative Dispatcher - Communications Specialist

Key Responsibilities: Monitor and dispatch internal emergency responses for facility safety alarms and codes. Serve as the Communication Center during incident command activations for events such as mass casualty or severe weather emergencies. Handle after-hours calls and route them appropriately. Maintain departmental records and disseminate information efficiently using various communication methods including switchboard, public address systems, and electronic communications. Utilize on-call systems accurately, interpreting schedules and adhering to telecommunications protocols. Uphold privacy and security regulations related to Protected Health Information (PHI).Foster professional relationships with patients, team members, physicians, outside agencies, and the public.

Education and Experience: No formal education or licensing is required; however, an Associate's Degree or higher in communications or a related field is preferred. Previous experience with switchboard or dispatching is advantageous. One year of office or healthcare employment experience is preferred.

Skills and Abilities: Excellent active listening skills across written, oral, and electronic communication. Strong customer service background. Moderate computer proficiency including keyboarding and Microsoft Office (Excel, Word).Familiarity with medical terminology is beneficial.

Physical Requirements: This role involves primarily sedentary work with occasional exertion of up to 10 pounds and minimal standing or walking. Join a team dedicated to delivering exceptional care and communication support in a regional healthcare setting.